Qualys Integration - VMDR 2.0 QDS Score

[Sam Ogden]

Hi All,

We have recently gone live with the VR module in ServiceNow and have the integration in place between our Qualys instance.  Just after we went live with ServiceNow module, Qualys updated the VMDR module to 2.0 and introduced its QDS scoring mechanism.  From what I can tell the ServiceNow still brings over the old risk score.  I was wondering if there were any plans for this to changing in the integration in the near future?

Thanks

Sam

[Rahulkalra]

Even after passing show_qds=1 , ServiceNow still ingesting Detections with Source_risk_score= 0 . Why is it happening ? In what case we can have Qds as 0? Also Order of parameters also impact the outputs?

[Rahulkalra]

Many detections have score populated but still many existing and new detections have source_risk_score = 0 . Please explain if you know the cause?

[sivamallu]

Hi, @Rahulkalra, Have you been able to perform a full integration run to see if that's bringing the QDS score for previously ingested items? If that didn't help, could you please reach out to the support so that we can help you troubleshoot.