Qualys Internal web application vulnerabilities not synched to snow
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07-18-2024 03:16 AM
Qualys web application scan has reported a Low vulnerability which was not synched with snow.
We couldn't find any VIT record created for this vulnerability.
Do we have any specific criteria to create VIT records

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07-18-2024 05:40 AM - edited 07-18-2024 05:42 AM
Hey there,
The ServiceNow built Store Application for Qualys
- Qualys Integration for Security Operations (built by ServiceNow)
- Primarily focuses on Qualys VM, and uses the Qualys Host Detection APIs to import "infrastructure" flavor types of Vulnerabilities (e.g. servers, network gear, computers, - via scans, cloud agents, etc).
- It can also connect to Qualys PC for Policy Compliance / secure configuration (hardening) results and findings
A separate integration approach and ServiceNow Store Application, targets the Qualys WAS
- Vulnerability Response Integration with Qualys WAS
- This is built and supported by Qualys
- You will need to work with your ServiceNow Platform Team - to request the Store App (as it is built by a 3rd party)
- Once the request is approved, you can proceed to installation and setup
- It imports Qualys Web Application Vulnerabilities into ServiceNow SecOps "Application Vulnerability Response"
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07-18-2024 06:08 AM
I would like to know the reason , why vulnerable items are not getting created for low vulnerability
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07-22-2024 01:11 PM
Hi @bharanikumar20
can you share me the below screenshot configuration which you have done.
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Please Mark it helpful👍 and Accept Solution✔️!! If this helps you to understand.
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07-22-2024 09:28 PM - edited 07-24-2024 07:06 AM
Hi @Satishkumar B , Thanks for your time, Here is the screenshot which you have requested.