Qualys Internal web application vulnerabilities not synched to snow

[bharanikumar20]

Qualys web application scan has reported a Low vulnerability which was not synched with snow.

We couldn't find any VIT record created for this vulnerability.

Do we have any specific criteria to create VIT records

[Satishkumar B]

Hi @bharanikumar20 
Looks good for me. we can connect if you need any help.

[Satishkumar B]

Hi @bharanikumar20 

In ServiceNow, the Vulnerability Integration with Qualys can sometimes miss synchronizing certain vulnerabilities due to specific configuration settings or criteria that filter which vulnerabilities get imported and which do not. The process involves creating Vulnerability Item Templates (VIT) records based on the data received from Qualys.

Please check you Qualys Integration Configuration for Host Detection:

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Please Mark it helpful👍 and Accept Solution✔️!! If this helps you to understand. 

[bharanikumar20]

The Host detection configuration is enabled for all the Qualys severity levels, still the VITs are not created.