Rapid7 With Data Warehouse Server

Jason_DaSilva
Tera Guru

This question is 2 fold.  The more important at this time is connecting and pulling data from a Rapid7 Data Warehouse server.  I followed all the instructions I could find to get this set up.  We have a Windows server running PostgreSQL 17 and the rapid7 team says that it is communicating with the Nexpose server.

After configuring everthing in ServiceNow, we can run the test, and the Validation Status in the Rapid7 Configuration in SN shows valid (took a while to get this going with credentials and such on both sides).  With that, I would think that we could then start the Integrations and they would start to pull data.  Unfortunately that is not the case.  When run the integrations, they time out with the error:
Error: No response received from the MID Server

The MID server is working, and I have invalidated it and then re-validated it and it is communicating with the instance in all other cases.  Not sure what is missing here.  Hoping someone can help with this.


(preview on part 2, I need to be running both InsightVM and Data Warehouse for rapid7.  In our DEV environment, when I turned on the Data Warehouse, the InsightVM stopped pulling data.  When we get this working and move to PROD, need them both to be pulling data)

 

1 REPLY 1

Jason_DaSilva
Tera Guru

There have been quite a few views, but still stuck on this.  Has anyone successfully rolled out Nexpose with Data Warehouse integrating with ServiceNow?  

I am seeing data on the Data Warehouse, and after upping the Time Out on the Rapid7 Config in SN to 3 hours I am no longer getting a time out error.  The process is completing, but retrieving no data...