Hi all we have a integration to sending value of a field to 3rd party application. We wanna do the encryption for that field and give the context to a user (or service account). However, the script action is running as system so system don't have ac...
Hello, Looking for advice/best practice for getting phishing emails into ServiceNow. The process right now is that a user reports a phish in Outlook and when they do that the email gets sent to ProofPoint to evaluate. We would like to get this into...
Hi All What is the correct way to export a report to a CSV or Excel file ? I am noticing discrepancies in my data if i Right click on any of the columns in the Report and do a "Export" to save it as a csv or .xls file. The data comes to be different ...
Hello, I am looking for some recommendations as in how to deal with the below issue we are facing. We are using Rapid7 DW Module . As per our configuration, Assets (CI's) in ServiceNow get decommisioned after a certain number of days but since Nexp...
Whenever related list adding in the security incident form are not displaying at bottom of the form.Example: Security incident form before adding related list (IT Incident and Incident->Parent) Adding related list: Configure>>related list Added relat...
Dear All, When we push the offense from QRadar to ServiceNow "Severity" and "Priority" fields are auto-populated. I would like to know how is it done within QRadar including logic for systemic process & manual and then followed by what happens on Ser...
I am unable to populate Vulnerability score (v3) within vulnerability response > vulnerabilities > vulnerable items. Troubleshooting steps: I went to Qualys KB integration, set the ‘delta start date’ to 1-1-1990 and ran the import again. This step s...
Dear All, I am getting the below error whenever the REST API call initiated from ServiceNow to MidServer to get the multiple destination ip from QRadar Offense. [ERROR CODE: 404 ] Method failed: (/api/ariel/searches/undefined/results) with code: 404 ...
Hello, My client has already implemented SN-GRC and now they are interested in SecOps. However, they would want to see the advantages/benefits of having SecOps. Moreover, they would want to understand the scope of SecOps and what would be the benefit...
This is the first time i am using Vulnerability response, so when the tenable scan ran this morning there was no third-party vulnerability entries the got created which means there was no vulnerability groups that got created which means there was no...
Hi, When security incident is created through ITSM incident through a UI action "Create Security Incident", I want to copy some more fields from ITSM incident to the Security incident. For this, can I directly add the code to the out of box script i...
Hi guys, Not sure if I've chosen the correct topic so apologies if not. The IT security team at my company have asked what Service Now has in place to prevent SQL Injection attacks. I've had a look on Google and could not find anything specific. Do a...
i'm having an issue with importing data from Qualys into ServiceNow. Multiple assets are not showing up in the Security Operations CMDB, nor as Vulnerable Items. I have given my ServiceNow API user access to read the "All" asset group, and most asset...
Hi All, We are in need of integrating the DLP DB with ServiceNow to perform the DLP operation in ServiceNow Itself. Ticket handling also will have to do it in the ServiceNow. According to my plan. I have to create new application for DLP through st...
Hi ServiceNow Folks, Greetings. I am new to SecOps world and would like to start my Journey in SecOps. My first assignment is to implement SecOps Security incident response in my organisation i am basically from ITOM world with not so much strong b...
