Regarding Zscaler integration with security incident response
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‎03-06-2025 02:18 AM
Hi All,
I need to perform a task on Security Incident Response Module, where i need to integrate the Zscaler application to servicenow from scratch.
i struct with the admin account creation part in zscaler.
can anyone of you guide me am i on the right path or not.....?
your guidance is really helpful to me.
Thanks in Advance,
Karthik
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‎03-07-2025 07:50 AM
Hi KarthikReddyN,
Are you able to use the SIR integration to Zscaler from the ServiceNow store: https://www.servicenow.com/docs/bundle/yokohama-security-management/page/product/secops-integration-... ?
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‎04-29-2025 01:32 AM
As @Eliz Skogquist mentioned there is a store app Security Incident Response Integration with Zscaler - ServiceNow Store which performs following functions
- Perform a reputation lookup of observables against the global threat library maintained by Zscaler.
- Add or remove observables from the block list or allow list on Zscaler.
- Retrieve and review sandbox reports from Zscaler for an MD5 hash.