Hello All,I requested a Xanadu version of a Service Now instance and everything is working with the base install. When I am trying to install install the Vulnerability Response application 26.2.2 version, after installing a bunch stuff, it seems to b...
Hello, We have only 1 Assignment rule in place that runs and groups VITs by Assignment group & Vulnerability.But we see that there are Remediation tasks are created from that Rule & has VITs that are assigned to multiple different groups. What could ...
Hi, We have noticed that the Shodan integration no longer works.It would seem that the API has changed; both in address & format This has been passed on to both Shodan & ServiceNow.However, our clients are still faced with an issue. Anyone else facin...
Hi everyone,I've recently configured the CrowdStrike Falcon Exposure Management for Vulnerability Response app (x_crowd_vulnerabil) in my ServiceNow instance. The integration is successfully ingesting detection payloads, but I've run into an issue wi...
Hello All, I would like to have the ability to filter out the data by type of system (Windows Server, Computer, etc.). When you explore a CI, it is in a field called "class". What I like to to do is provide a filter that has all the possible values f...
Does any know how the value for 'Public Exploit' field is populated in the Vulnerability database?On our instance the value is set to 'unknown' for all the vulnerabilities.I am not able to find any information about the field in ServiceNow documentat...
Hello, I wanted to know that if the CI is retired in ServiceNow CMDB, and there is a Vulnerable item created for it in closed state, how would the Remediation target rules run for those VITs? If the VIT matches the condition for any of the rule, woul...
HiI want to move an image above the Support Resources section in the ESC portal. I tried doing this using Page Designer but its not working as expected.Could someone please guide me on how to achieve this?
Hi ServiceNow Experts, We have a ServiceNow Vulnerability integration with Rapid7. I wanted to understand the process after the raw CMDB data gets ingested into ServiceNow. When Integration runs, what data (and format of data) for CMDB CI are ingeste...
Hi,If we delete any widget top content, or rich content in the Employee Center (ESC) portal, how can we revert those changes? For example is there a way to roll back to the old version?If we make changes in Page Designer where exactly is that data st...
Hi, I’m customizing the Employee Center (ESC) portal and need to place a Rich Content component (banner) at the top of the page, above other widgets/modules.I want to display a highlighted red color image at the top of the page. I tried using Page De...
Hey Community, I want to hide that skip button on the playbook activities as sometimes the user clicks on it and is not able to undo it on the security incident table, please help me hide/disable the button specifically on this table only. I have gon...
Hello, can someone share with me a link for training or guidance regarding DevSecOps? Thanks in advance.
How do i add the Vulnerability score (v4) to the VIT form. I want this field to be populated from the NVD table if a value exist for each CVE, just as the V3 and V2 score. I am tempted to use a business rule but I am open to any ideas.
Can we calculate risk score by having field value in range in risk calculator criteria and not exact value...likewise x field value is 0.8...so instead of that can we have the field value as 0.7-0.9...as such I am taking in range and it's not working...