Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Sanitizing non HTML field

Go to solution
PavelP
Mega Sage

‎10-16-2018 12:14 AM

We are trying to sanitze feedback from web page, that is comming into a Comment field (string). The documentation mentiones the html_sanitize attribute can be used on all fields to fix that, however still after activating the attribute in dictionary, the field triggers unwanted code.

Am I missing some steps, or will it be necessary to change format of the field?

Thanks for your help.

0 Helpfuls
  • 2,036 Views
1 ACCEPTED SOLUTION

Go to solution
Alex Cox
ServiceNow Employee
ServiceNow Employee
In response to PavelP

‎10-17-2018 01:15 PM

Hi Pavel,

I played around in my dev instance a bit and I believe the documentation may be incorrect - specifically the part that it can be on any kind of field.  When I went into the dictionary entry for a string field and added the html_sanitize attribute - the record for the html_sanitize attribute itself explicitly stated that it is only applicable to HTML and Translated HTML fields in the "Applies to description" field.

I'll pass this discrepancy along as a Problem on HI. Either way - one of the two areas is incorrect.

In any event, I might suggest using a Business Rule to parse that field as it is updated, and remove any undesired tags.

Best of luck!

Alex

View solution in original post

6 REPLIES 6

Go to solution
Alex Cox
ServiceNow Employee
ServiceNow Employee
In response to PavelP

‎10-30-2018 02:11 PM

Hey there,

I don't know if you will be able to see it but I've just created PRB1313624 for this issue!

Best regards,

Alex

0 Helpfuls

Go to solution
Simon Ciglia
Tera Guru
In response to Alex Cox

‎04-15-2022 03:56 AM

any results :)?
Thank you in advance

Simon

0 Helpfuls