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Push Notifications

Hello, I need to update the push notifications that are sending when an Onboarding Journey and LE are initiated.I just need to update the push notifications to only send for some activities when launched. Also a need to deactivate push notifications ...

Integrating multiple Qualys sources into Configuration Compliance

We are ingesting Qualys test results from multiple Qualys instance... let's refer to them as Qualys A and Qualys B. Each Qualys instance has different policies and ingesting test results from each instance results in policies being recorded in the sn...

WeiY by Tera Contributor
  • 577 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to change default tab for Security Incident Response workspace

Hi,How to change the default tab for Security Incident Response workspace?When I open a security incident from workspace, the tab defaults to 'Overview'. Instead it should be defaulted to 'Details' tab when users open the record. Please assist. 

Screenshot 2024-08-06 at 1.28.40 PM.png
sath by Tera Expert
  • 551 Views
  • 2 replies
  • 1 helpfuls

Reapply Remediation Task Rule After New Assignment

I am aware of the 'Reapply Remediation Task Rule' option from a remediation task rule, however the fact that this deletes all VUL's that are open and then recreates new ones is not an ideal solution. I created a new assignment rule, and also changed ...

sdescoteaux by Tera Contributor
  • 1895 Views
  • 7 replies
  • 0 helpfuls

Resolved! Vulnerability Response -Sys Properties Explanation

Hello,I'm looking for additional information about following 3 properties:1. sn_sec_cmn.filterOutDecommissionedCIMy understanding is that if we have this property enabled, ServiceNow will not mach an vulnerability to retired CI, instead it will creat...

Notifications for Security Incident Response aren't working.

Hey The OOTB notifications aren't getting triggered for SIR. All the events are triggering sir.request.changed event for Security Incident update notification. When I create an incident the sir.incident.email.creation event should get triggered but i...

tyagisu by Mega Expert
  • 820 Views
  • 4 replies
  • 0 helpfuls

Resolved! Example of a vulnerability calculator rule script?

Hello, I would like to use a script rule to calculate risk ratings for VITs. Does someone has an example of a script to get me started? I'm not sure how the function should look like and which objects are available and what to return.

Christoph4 by Tera Contributor
  • 1037 Views
  • 1 replies
  • 1 helpfuls