Resolved! Vulnerability Response on-demand study material retired?
Has the course content for Vulnerability Response been retired? Is this true and if so what is replacing it?
Forum Posts
ServiceNow OAuth 401 Error in Script Include (Working Fine in REST Outbound Message)
I have integrated ServiceNow with a ticketing system, and I am successfully able to fetch tickets and related data through the REST Outbound setup.However, I now want to automate the process by using a Script Include.When I hit the Script Include, I ...
Looking for Icon Resources – Any Recommendations?
Hey everyone, I’m working on a PowerPoint presentation and need icons to represent the following concepts: Vulnerability ManagementIRM SecOps 3rd Party IntegrationCSM Order ManagementOmni-channel Customer ExperienceITSM ITOM Does anyone know where I ...
Can we trigger the notification to CMDB while creating configuration item for vulnerable item.
We observed that, multiple CI's are duplicate and created by Qualys due to integration create those as per identification rule. Is it possible to trigger notification or task to CMDB while Qualys host detection integration runs and create the config...
Query on TAXII Profile Configuration
Hi Everyone, Happy New Year!!!! I have configured the TAXII profile in the TISC application and noticed that only the Indicator table is being populated.Does the TAXII profile support populating data in other tables as well? If yes, could you clarify...
How can I try ServiceNow Operations Security (OPSEC)
I have went to the https://developer.servicenow.com/dev.do and run the instance. What will be the next step?
Can phishing catalog support .msg file type?
Hi All, Currently, the phishing catalog can process information only from .eml file types. Is there a possibility or option to enable support for .MSG file types as well? Has anyone implemented this before, or could you share any suggestions or guida...
I wanted to understand how secure notes work on SIR
Hello All, I wanted to understand how Secure notes work, as I could see that anyone with Sn_si.basic role can add the notes and then it is visible to evberyone. What is the use case and why it is needed ?
Vulnerable item detections with Empty/deleted Vulnerable Items
Hi All, I have integrated ServiceNow with Tenable.sc and have a list of vulnerable detections that don't have the Vulnerable Item field filled. It seems like, it was deleted. Can anyone suggest what the possible root cause could be? Regards,Maloy Ba...
Tenable.sc New Item vs Detections
I have run the Tenable.sc Open Vulnerabilities Integration and I noticed that the number of NEW DETECTIONS are not all imported to Vulnerable Items table.Any idea?
Vulnerability Response How do we get the data for Exploit exists, Skill Level, and attack vector
Hi All, Currently trying to setup Vulnerability Response. I have noticed that with all the integrations we have we are still missing vulnerability data like Exploit exists, Exploit attack vector and Exploit skill level. I have integrations setup with...
Exporting Security Center metrics
Is there a way to export the graphs/metrics from the Security Center app? For example, I'm looking for a way to schedule an email containing the 'Total Privileged Users' metric like once a week. Thank you
Consistently failing NIST NVD Unmapped CPE integration.
Hello Community, I am trying to run the NIST National Vulnerability Database Integration - API (Unmapped CPE) but it is failing with the error message 'Attempting retry with process VINTPRC00******. Error: Invalid response code received from NVD: 403...
Resolved! Changing the default risk score scale for risk ratings.
Hello, Does anyone know where I would go to adjust the risk score rating scale? Say if my employer want a risk score of 60 and above to be critical (just an example), where would I adjust the scale to say risk score 60-100 should = critical?
What is the use of security control list(Allow, deny & Watchlist) in TISC application
Hi Everyone, In the TISC application, under the Administration section, there is a "Security Control List" that includes three sub-sections: 1. Allow List, 2. Deny List, and 3. Watch List. I would like to understand the purpose of this section and th...
