Tenable connector not authenticating in SNOW Tenable sc Integration

Taradevi P · ‎08-10-2022

Hi Team,

We are facing the error message as "Failed to connect to Target. Setting connector to unhealthy" in SNOW - Tenable SC Integration.

We have tried to generate new API and Secret Keys and checked still we got the same error.

Can anyone help us to solve the issue please.

SNOW - San Diego

Tenable SC : 5.22.0

Thanks

Taradevi P · ‎09-15-2022

Hi,

We resolved the issue. We found that the issue is with Mid Server, when we checked the tcpdump logs, it is sending reset packet. So we cross checked the mid server and there are few unresolved issues with the server. Once we resolved them authentication is happened successfully.

Thanks you so much for your responses who tried to help me in solving my issue.