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Notifications for Security Incident Response aren't working.

Hey The OOTB notifications aren't getting triggered for SIR. All the events are triggering sir.request.changed event for Security Incident update notification. When I create an incident the sir.incident.email.creation event should get triggered but i...

tyagisu by Mega Expert
  • 916 Views
  • 4 replies
  • 0 helpfuls

Resolved! Example of a vulnerability calculator rule script?

Hello, I would like to use a script rule to calculate risk ratings for VITs. Does someone has an example of a script to get me started? I'm not sure how the function should look like and which objects are available and what to return.

Christoph4 by Tera Contributor
  • 1301 Views
  • 1 replies
  • 1 helpfuls

Resolved! Missing attachment preview in activity log

Hello here, After last upgrade of SIR we are facing issues with attachments preview in activity log. If I drag and drop to record, all is working fine. Using upload attachment functionality is not generating image preview. Not really sure what happen...

Vratislav_0-1722523932615.png
Vratislav by Tera Contributor
  • 688 Views
  • 2 replies
  • 2 helpfuls

Flow or subflow batch processing of records from table.

Hello,Is there any way to process the records from a table batch wise in a flow or a subflow?In my case I have a flow which is internally calling a subflow in which I need to fetch the records from a table e.g. "sn_si_incident" and in one go I should...

DevdattaK by Tera Contributor
  • 820 Views
  • 1 replies
  • 0 helpfuls

Security Incident Response Re-open feature

This question has been asked before. I am not asking for a solution.Just wondering if the Re-open feature is there on the Security Incident Response (SIR) roadmap for Security Incidents? Trying to figure out if its worth developing or will be availab...

faadi by Tera Contributor
  • 460 Views
  • 1 replies
  • 0 helpfuls

Bulk change VIT state from Under Investigation to Open

Hello, we have an issue where we had deleted several Remediation Tasks and it has left a large number of VIT's in an Under Investigation state. Because of that Assignment Rules will not apply to the VIT's. Is there a way to change the state of a VIT ...

Resolved! Solution Mgmt - Preffered Solution Population

Hi, Doing some testing on VR Solution Mgmt I was wanting to get the preferred solution to populate for our Vulnerabilities and VIT's.Looking at the documentation, they mention a system property sn_vul.latest_solutions_fieldDo we know what type of pro...

Performance Analytics Reports data not appearing properly

Hi everyone,I am trying to build a report to show case the metrics definition (for example: Mean time to triage/acknowledge). I used the performance analytics to generate this report because we need to showcase the target value. The issue which is ha...

malavikam79 by Tera Contributor
  • 826 Views
  • 2 replies
  • 0 helpfuls