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Tenable.SC Connector Unable to Pull SC Queries (Tenable Version)

Zach40
Tera Contributor

‎02-05-2021 10:52 AM

Hi all, I am unable to pull SC Queries from my Tenable.SC environment into my ServiceNow Tenable Connector.

  

I have tried the following:

  • Ensuring I have the Security Manager role in Tenable.SC
  • Ensuring I have the proper roles in ServiceNow to configure the Tenable.SC connector
  • I have the Tenable Connector connection successfully connected
  • I re-authenticated, downloaded credentials, queries, plugins, and full plugins for the connector
  • I have the latest ServiceNow Tenable Connector and Tenable for Assets plugins
  • I have a compatible version of Tenable.SC per documentation requirements

 

Any Suggestions, and is there a specific way I should be setting up my Tenable.SC query for the Tenable for Assets pull?

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16 REPLIES 16

mev
Tera Contributor

‎03-01-2023 12:21 PM

Hey Zach,

 

Did you ever get this working? If so, just curious what you had to do.  I'm also experiencing the same issue.

 

Thanks,

Patrick

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Adam Stevens
Kilo Contributor
In response to mev

‎03-01-2023 12:53 PM

Make sure you are selecting "Vulnerability Detail List" for tool in the Query Builder.

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