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Resolved! Is there some changes to itil role?

Hello experts,I encountered this behavior but I am not sure if this is changes in Washington Version.For both Utah and Vancouver version (based on PDI test), there is no added role for survey_reader when the itil role is added to a user. But in the W...

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Rain Vaine by Kilo Sage
  • 1067 Views
  • 5 replies
  • 2 helpfuls

Remediation Task Rules

Hello Team,I am working on a VR implementation and If I want to assign all VULs to one group, Is it better to use the User Group option to assign to a static group? I created an assignment rule to assign all the VITs to the one group, but when runnin...

Resolved! Security Tickets

Is it possible to lock down an individual security incident ticket to the assignee and their manager to view and edit only? For example, if we had a checkbox to tick as "confidential", it would then lock it down to just the assignee and manager to vi...

Vulnerability Response Tables Mindmap

Here's a mindmap I've made, breaking down all of the many tables that come along with the baseline ServiceNow Vulnerability Response offering. My hope is that this provides value to ServiceNow developers and implementers new to the Security Operation...

ServiceNow Vulnerability Response Tablesv2.png
Nick Sessa by Kilo Sage
  • 2011 Views
  • 2 replies
  • 15 helpfuls

ServiceNow integration with QRADAR

I need all the detail about how to configure integration between ServiceNow and QRADAR (IBM). Please provide the specifics of steps after the QRADAR plugin is installed. Thanks for all the help.

Zubair Alam by Tera Contributor
  • 853 Views
  • 1 replies
  • 2 helpfuls

Resolved! Exception Questionnaire

I am wondering how the Exception Questionnaire in Vulnerability Response is useful for approvers/where the answers can be found? I know the metric results and assessment instance questions are linked to the state change approval record, but they aren...

Jkelley by Tera Contributor
  • 1524 Views
  • 5 replies
  • 2 helpfuls

Tenable.sc Rescan error

Hi All, I am using Tenable.sc for my client and I see the rescan does not work at all and we get the following error message:An error occurred while initiating the rescan. Attributes such as repository_id or family_id might be missing.  When I click ...

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