Tenable.sc Rescan error

Maloy Banerjee1
Tera Expert

Hi All,

 

I am using Tenable.sc for my client and I see the rescan does not work at all and we get the following error message:

An error occurred while initiating the rescan. Attributes such as repository_id or family_id might be missing.

 

MaloyBanerjee1_0-1713875623237.png

 

When I click the Rescan button from the vulnerable item, I am redirected to the below page:

 

MaloyBanerjee1_1-1713877093939.png

 

 

At this point, I have no idea where to look and what to look for to troubleshoot it.

 

Do you have any ideas or tips on what I could do?

 

Thanks

Maloy Banerjee

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