Resolved! Third Party Vulnerability Entries and vulnerable items
Hi, Do Vulnerable Items get created and assigned a risk score based off of the risk score in the third party entries? Thanks,
Forum Posts
How to set VIT remediation target to a specific date
Hello! I know that for Vulnerable Items, you can set the remediation target using 'Remediation Target Rules'. However, the Remediation Target Rules utilize the 'last opened' field and a user defined number of days to set the remediation target. Ho...
Resolved! Best practice for OOTB Security Incident Calculator Groups?
Team, What's the best practice to handle the out of the box Security Incident Calculators Groups? The group can't be toggled inactive, but the calculators within can. What if a customer wants to customize them? Disable the calculators so they don't r...
Connection between Tenable and Servicenow is failing.
Dear Team, We are integrating Tenable with ServiceNow and we are connecting Tenable with ServiceNow by entering API details through mid servers but Servicenow is not connecting with Tenable, here is the error log, Could you please help us on the same...
Resolved! ServiceNow - Qualys Integration, Host detection Import Failing
Hi Experts! We are working on integrating Qualys & ServiceNow and having issue on Host Detection Import. I can see the Host Asset Import working fine, but not the Host Detection Import. While checking the ecc queue I can see the XML response in Paylo...
Multiple Remediation Task Rules - Processing Priority
I am looking to solution an issue where RHEL doesn't name vulnerabilities based on the operating system. I was thinking I could fix it by creating a new remediation task rule that only applies to Linux operating systems via a condition. I would then ...
Resolved! User Reported Phishing with PhishMe aka Cofense Triage
Hello all, I know there is a means to use the "User Reported Phishing" options in the new release, however - most of our user reported phishing does not go to an analyst internally for review in a mailbox. This feature states that it parses an eml...
Resolved! Tenable.io Connector - sync assets from ServiceNow to Tenable
Hello, I am tasked with setting up the Tenable Connector to sync assets from ServiceNow to Tenable. I followed the instructions on Tenable Developer site and it works but there's a "but". In one run I can only import up to 100 asset IPs which should ...
ServiceNow email integration using Service Account which has access to two shared mailboxes
Hi All, We have a requirement of ServiceNow Email integration using a service account which has access to 2 shared mailboxes. the requirement is to ingest emails from both the shared mailboxes into servicenow. As a part of this requirement, we have t...
Resolved! How does Servicenow VR update CVSS score updates from the vendor?
How specifically does Servicenow VR account for vulnerability CVSS risk score changes for the Qualys integration? We have noticed QIDs update CVSS scores at Qualys, but not in ServiceNow. Qualys does not always update its Modified date, when a CVSS s...
Qualys Host Detection Comprehensive Integration (New vs Active Vulnerabilities)
As per the release notes for Version 12.2.2 - October 2021 Qualys Host Detection Comprehensive Integration retrieves host and vulnerability data from Qualys. The output of this integration is vulnerable items. This integration imports vulnerabilities...
Tenable connector not authenticating in SNOW Tenable sc Integration
Hi Team, We are facing the error message as "Failed to connect to Target. Setting connector to unhealthy" in SNOW - Tenable SC Integration. We have tried to generate new API and Secret Keys and checked still we got the same error. Can anyone he...
Discovered Item Source Data not updating after initial record creation w/ Tenable
We are using the Tenable SC solution and have some devices with the Tenable Agent installed that are not syncing back the full source data listed in Tenable on the initial Discovered Item record creation. We confirmed that Tenable is showing us the r...
Manual closure of Remediation Task or Vulnerable items does triggered for an approvals?
Hello Experts, Manual closure of Remediation Task or Vulnerable items does trigger approvals? Does this an OOB functionality? When can we prefer manual closure? Thanks in advance for your response.
How can insert Vulnerability item data using rest API like incident ?
how we create servicenow vulnerability item and security incident response via rest api ? Thanks in advance for helping hand.
