Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Unable to request exception on remediation task

Venkatesh4
Tera Expert

Hi All,

 

When I click on the "Request exception" after updating the mandatory fields and when I try to submit for request approval I am getting the below error. The date is populated by the calendar automatically. Even though the format is correct it is giving the error.

Venkatesh4_0-1711363783912.png

Pls help with your inputs

 

Thanks in advance.

1 ACCEPTED SOLUTION

Martin Dewit
Kilo Sage

I had this same issue last month, the UI Page was changed and disregards the date format. This was fixed in the Feb 2024 release (21.0.3).

View solution in original post

1 REPLY 1

Martin Dewit
Kilo Sage

I had this same issue last month, the UI Page was changed and disregards the date format. This was fixed in the Feb 2024 release (21.0.3).