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Does ServiceNow support CIDR range?

Hi All, Good Day!!! Can we add a range of IP in one shot into the observable table ?We have Palo Alto NGFW integration and we want to send the range of IP's to this EDL list for block/Allow.Whenever I tried to add an IP with subnet in the observable ...

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Venkatesh4 by Tera Expert
  • 584 Views
  • 1 replies
  • 0 helpfuls

Can VR auto close a VI/VG if its a false positive?

Hey all, How can we get a false positive VI/VG to automatically close without setting an expiration date in the request exception to avoid it opening to its previous state? According to the following VR state workflow diagram that is out of the box c...

Dommer by Tera Contributor
  • 989 Views
  • 5 replies
  • 0 helpfuls

Remediation Task User Permissions

Hey all, We been live with Vulnerability Response in our environment for 4 months now. Remediation Users like to fill in the work notes and then change the assignment group back to us (Vuln Admins) so that we get the message. This ends up skewing the...

Dommer by Tera Contributor
  • 1014 Views
  • 2 replies
  • 0 helpfuls

Resolved! Best practice for OOTB Security Incident Calculator Groups?

Team, What's the best practice to handle the out of the box Security Incident Calculators Groups? The group can't be toggled inactive, but the calculators within can. What if a customer wants to customize them? Disable the calculators so they don't r...

Connection between Tenable and Servicenow is failing.

Dear Team, We are integrating Tenable with ServiceNow and we are connecting Tenable with ServiceNow by entering API details through mid servers but Servicenow is not connecting with Tenable, here is the error log, Could you please help us on the same...

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Resolved! ServiceNow - Qualys Integration, Host detection Import Failing

Hi Experts! We are working on integrating Qualys & ServiceNow and having issue on Host Detection Import. I can see the Host Asset Import working fine, but not the Host Detection Import. While checking the ecc queue I can see the XML response in Paylo...

Shantanu1 by Tera Guru
  • 927 Views
  • 1 replies
  • 0 helpfuls

Multiple Remediation Task Rules - Processing Priority

I am looking to solution an issue where RHEL doesn't name vulnerabilities based on the operating system. I was thinking I could fix it by creating a new remediation task rule that only applies to Linux operating systems via a condition. I would then ...

Resolved! User Reported Phishing with PhishMe aka Cofense Triage

Hello all,    I know there is a means to use the "User Reported Phishing" options in the new release, however - most of our user reported phishing does not go to an analyst internally for review in a mailbox. This feature states that it parses an eml...

R34rvi3w by Mega Expert
  • 2355 Views
  • 5 replies
  • 4 helpfuls

Resolved! Tenable.io Connector - sync assets from ServiceNow to Tenable

Hello, I am tasked with setting up the Tenable Connector to sync assets from ServiceNow to Tenable. I followed the instructions on Tenable Developer site and it works but there's a "but". In one run I can only import up to 100 asset IPs which should ...

Patrik Z by Giga Guru
  • 1328 Views
  • 1 replies
  • 1 helpfuls