Users with no riles can see backend tables
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01-28-2025 10:20 PM
Hi community
I noticed that in my PDI users with no roles can access the user table via backend if they have the correct url. They can only see names and all other columns are hidden. However I wondered if I can stop this as it is bad user experience.
I would like users with no riles to be redirected to portal no matter what url they enter. Again this is just testing on my personal instance
Thanks for help
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01-28-2025 10:34 PM
Hello @AnthonyMull , You can create table level ACL for the same.
Ideally, snc_internal can also view user table. You can remove snc_internbal role from OOTB ACL and can include any other role.
Please mark my response correct and helpful if it helps you.
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01-28-2025 11:38 PM
Hi @amitshishod , thanks for your suggestion but ideally this would not be the solution I would like.
I would like for any user with no role, to be redirected to portal , no matter what url they enter.
Cheers
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01-28-2025 10:34 PM
Hello @AnthonyMull
Check this threads:
6 ways to set up your Service Portal for redirecti... - ServiceNow Community
Solved: How to redirect user with no no roles to esc porta... - ServiceNow Community
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.