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Vulnerability Response Exception/False Positive Questionnaires Not Opening

Pres
Mega Guru

After clicking Request Exception/False Positive and the completing the first popup, the VCA record and approvals are generated but the questionnaire does not appear. I have recently reverted the UI Page and UI Actions for an instance but there must be some lingering customization. The Exception Rules are set to require the questionnaires. 

1 REPLY 1

Eliz Skogquist
ServiceNow Employee

Anything surfacing in the system logs?