Bulk edit in vulnerability response is not working properly?

[Kruthik M Shiva]

Hi All,
I am facing some issue in vulnerable items for some filters the bulk edit is working and for one of the filter conditions I am not able to do the bulk edit what could be the possible reason for this and please provide any pointers on this what should be made to work for all the filters.
PFB Screenshot for the issue I am facing in the first screenshot the bulk edit is working fine and in the next it's not working I am getting message like no records will be updated.

[Saurav11]

Hello,

Was the dialog box UI page ever customized. I found the below article please check once:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958477

Please mark my answer as correct based on impact.