We have a record producer which creates a security incident. The end user has access to the record producer. Post submitting the record producer it does not show me the security incident.
Based on article below
https://docs.servicenow.com/bundle/vancouver-security-management/page/product/security-incident-resp...
For submitting and viewing the security incident no role should be required.
As these are end user they would not have any roles.
Could someone share some inputs here how could a security incident be viewed in my requests by an end user without any security roles.
Or what is the basic requestor role required here we won’t be able to give fulfiller roles. I see even the role sn_si.analyst inherits the fulfiller role.
