Hi everyone,
A client of ours is using Tenable.io for VR and sometimes (I cannot see any pattern) the rescan does not work for some VIs in Production and we get the following error message:
An error occurred while initiating the rescan. Attributes such as repository_id or family_id might be missing.
Family ID is available for the Tenable plugin. As for the Repository ID - well, from what I understood in the TenableScanUtil script include, this error occur when the child scan fails to be created and the value of the Repository ID itself is supposed to be available in the Discovered Item record, however, if the Repository ID isn't there then Network ID is used and the latter IS there.
Another curious thing is that when I found the same VI in Dev (the same CI, Vulnerability, port, IP, etc.) and triggered the Rescan there, it was successfully triggered.
At this point, I have no idea where to look and what to look for to troubleshoot it.
Do you have any ideas or tips what I could do?
Thanks
