Modified Bulk Edit in VR

[Joe Kline]

Has any team out there dealt with needing to add fields to the VIT Bulk Edit, and if so, how complex is it and where might somebody start?  We have a request to investigate the possibility of adding Assigned To in order to do bulk assignment management on Vulnerable Items.

[Theresa Messeng]

I would like to know the same.  Joe - did you ever come up with a solution?

[Riya Verma]

Hi @Joe Kline ,

Hope you are doing great.

To add the "Assigned To" field to the VIT (Vulnerable Item) Bulk Edit functionality in ServiceNow, follow these steps:

1. Go to "System Definition" > "Dictionary" in the application navigator.
2. In the Dictionary, search for the table "Vulnerable Item" and open it.
3. Create a new field named "Assigned To" with the appropriate data type (e.g., reference to the User table).
4. Once the field is created, navigate to "System Security" > "Roles" in the application navigator.
5. Make sure the necessary roles that require access to the "Assigned To" field are granted the appropriate read/write access.
6. Next, modify the VIT Bulk Edit form to include the new "Assigned To" field. To do this, follow these steps: a. Go to "Service Catalog" > "Catalog Definitions" in the application navigator. b. Open the catalog item "Vulnerable Item Bulk Edit." c. Edit the catalog item form and add the "Assigned To" field from the "Variable" section.

[Joe Kline]

Thank you Riya, however, Assigned To is already a field on the Vulnerable Items table, so no need to add custom table columns, I believe.  And trying to find the catalog item failed me since your step 6a only points to modules that expand and collapse on the navigator menu, and not how to actually get to a place that has the item named Vulnerable Item Bulk Edit.  I was not able to find a link in those modules to a place that I could find the item.

[Theresa Messeng]

I am also unable to find ANY reference to the vulnerable item bulk edit form.  Not only did I look in my company instance, but I also searched in my PDI with zero luck.