User Activity
12-01-2025
We have a requirement where, if a user is already logged in to another application, they should not have to log in again when redirected to the ServiceNow Virtual Agent or Customer Portal. Instead, ServiceNow should recognize the session from the ot...
11-06-2025
Hello community,After upgrading our instance to the Zurich release, we noticed that SLAs are not triggering automatically on the Incident table, even though all trigger conditions are still valid and unchanged.We’ve already verified:SLA Definitions a...
09-22-2025
Hello community,We have a requirement where, if a user is already logged in to another application, they should not have to log in again when redirected to the ServiceNow Virtual Agent or Customer Portal. Instead, ServiceNow should recognize the sess...
04-15-2025
Hi Community. I have to integrate ServiceNow (Washington DC) to Copilot studio to use ServiceNow Agent. Copilot admin give me this link to do it Hand off to ServiceNow - Microsoft Copilot Studio | Microsoft Learn but now I have problmes becouse it i...
04-15-2025
Hi Community. I have to integrate ServiceNow (Washington DC) to Copilot studio to use ServiceNow Agent. Copilot admin give me this link to do it Hand off to ServiceNow - Microsoft Copilot Studio | Microsoft Learn but now I have problmes becouse it i...
