Feedback pop up after submitting a catalog item in itil view(not in portal view)

Haridevan Vamad
Tera Contributor

How to create a pop up after submitting a catalog item in itil view

 

HaridevanVamad_0-1743427589429.png

The pop up should look like below on the Order status page.

Functionality:-

Once the feedback is submitted the data will be stored in the custom table with the request details and the feedback provided.

 

HaridevanVamad_1-1743427904876.png

 

Could someone please help in achieving this requirement. 

 

@Servicenow 

 

6 REPLIES 6

Should our code be on order status page or on order button?

Is it possible to do it in order status page? 

Please help in understanding where we would need to write the code to get the pop up for feedback.

@Haridevan Vamad 

it should be on that order status page. it's either UI macro or UI page

OR
you can open a feedback link which is basically a UI page in new tab using onSubmit client script

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader