Field not poulating on Request form

Akshaykhare
Tera Contributor

I am creating one catalog item in which there is one reference variable accessing the group table. I am mapping the choices available for this field to a request form field. But somehow this form field is not populating on form layout. I checked the list layout and it is visible there with the correct value. There are no ui policy on the catalog item field and no ACL on request form field. I have also check the available field in form layout and surprisingly the required field is available in it. Please suggest what can be the solution for this

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Akshaykhare 

you are populating data from variable to some field on REQ form?

please share some screenshots and scripts etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Akshaykhare 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Jordan Vignoni
Tera Guru

Do you have access to the Groups table?  If you are creating a reference to the Groups table, I would confirm your access.  If you enter "sys_user_group.list" in the Filter Navigator, and nothing comes up, then you do not have access.