Free Utility: Paste a User Story → Generate Catalog Item

[Mitchell1]

Building catalog items can be tedious and repetitive, so I built a free utility that turns a plain-English user story into a first-draft scaffold.

What it Generates

• Background script for sc_cat_item creation

• Variables (item_option_new) with type, order, mandatory flag, and default values

• Starter client script and UI policy stubs

Why I Built It

Catalog item work is often just boilerplate plus a few unique tweaks. This tool gets you to a “first working draft” in about 30 seconds so you can focus on customization and review.

How It Works

1. Paste a user story or field list

2. Adjust variable types if needed

3. Preview the generated code and checklist

4. Copy the output into Background Script or Studio in a sub-production instance, then adjust as necessary

Example Input:

New hire laptop request: Model (choice), RAM (choice), Admin Access (yes/no), Needed Date (date), Justification (string, mandatory)

Example Output Snippet:

var ci = new GlideRecord('sc_cat_item');
ci.initialize();
ci.name = 'Laptop Request';
ci.short_description = 'Request a standard laptop';
ci.category = '<your category sys_id>';
var ciId = ci.insert();

// Add variable
function addVar(q, n, t, ord, mand, def) {
  var v = new GlideRecord('item_option_new');
  v.initialize();
  v.cat_item = ciId;
  v.question = q;
  v.name = n;
  v.type = t;
  v.order = ord;
  v.mandatory = mand;
  if (def) v.default_value = def;
  v.insert();
}

Community-Safe Notes

• Independent project — not affiliated with ServiceNow

• No login required and no instance access; only processes the text you paste

• Do not paste secrets or customer data

• Always review in a sub-production environment before use

Feedback Requested

• Edge cases you’d like supported (variable sets, reference qualifiers)

• Preferred default values for variable types

• Flow templates you’d like to see added