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Hide a catalog item in the Native UI

Victor53
Tera Contributor

‎04-15-2025 06:34 AM

Hi, is there a way to have a catalog item only visible on the Portal. I know that you can hide it on portal, but can you hide it in the IT Expert Interface (Native UI)? Or perhaps there's a way to restrict a user's access only to portal for a specific catalog item?

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Alok Gupta5
Tera Guru
Tera Guru

‎04-15-2025 06:57 AM

Hi,

Yes you can hide it based on User criteria and roles. if you want that user can access catalog item only on service portal not on native UI remove native UI roles related to Maintain item table.

If my answer helps. Please mark correct

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