How to Deactivate/Hide "Choose Options" in Platform View for an Order Guide?

[CharanV66187530]

Hi Team,

I am looking for a way to disable or hide the "Choose Options" button/link that appears in the Platform UI (Native UI) when users access an Order Guide. Please find attachment.

Requirement:

• Prevent users from clicking "Choose Options".
• Users should not be able to modify the item selection/options from the Order Guide interface.
• This requirement is specifically for the Platform View, not Service Portal.

Questions:

1. Is there any OOB configuration or system property to disable this functionality?
2. Has anyone achieved this through UI Policies, Client Scripts, UI Actions, UI Pages, or Catalog UI Scripts?
3. What would be the recommended/best-practice approach to hide or deactivate the "Choose Options" option in an Order Guide?

Environment: ServiceNow Platform UI (Native Interface)

Any guidance or examples would be greatly appreciated.

Thanks!

[CharanV66187530]

@Danish Bhairag2 , Thanks for reply I will try.

[Tanushree Maiti]

Hi @CharanV66187530 

OOB you can not achieve your requirement in Native UI.

May be using DOM it can be done but It is not at all recommended.

So at this moment , I guess no option is available to achieve your requirement.