How to intrgrate catalog item with JIRA by using flow designer

[abaranji3107]

Can someone please guide me on how to integrate (Bi - Directional) the service catalog with JIRA using Flow Designer?

[SumanthDosapati]

@abaranji3107 

Can you elaborate what is your business requirement here?

Regards,
Sumanth

[abaranji3107]

Is it possible to use Flow Designer to sync a particular Catalog Item in ServiceNow with a Jira ticket? Ideally, I want a bidirectional sync where updates made in the ServiceNow Service Request are mirrored in Jira, and any changes in Jira update the ServiceNow record as well.

[abaranji3107]

It is possible to synchronize a specific Catalog Item in ServiceNow with a Jira ticket using flow designer. In fact, bidirectional synchronization between ServiceNow and Jira which means that any updates made to the corresponding Service request will be automatically reflected in jira, and vice versa.

[Prasanna_Patil]

Hi @abaranji3107 with the help of 

Flow Designer

JIRA Spoke or REST Steps

Scripted REST API in ServiceNow

Webhooks in JIRA you can try