I don't see plugin for Skills Management

sayedyousif
Giga Contributor

I am trying to search for Plugin for Skills Management, but I don't see it. I'm using Washington DC PDI and don't see it on All when searching for Skills. 

1 ACCEPTED SOLUTION

Simon Hendery
Mega Patron
Mega Patron

Hi @sayedyousif 

 

Possibly the plugin you're after is not yet installed on the instance you are using?

 

Go to Application Manager (All > Application Manager) and try searching there. See what comes up under either 'Installed' or 'Available for you'.

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5 REPLIES 5

Simon Hendery
Mega Patron
Mega Patron

Hi @sayedyousif 

 

Possibly the plugin you're after is not yet installed on the instance you are using?

 

Go to Application Manager (All > Application Manager) and try searching there. See what comes up under either 'Installed' or 'Available for you'.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sayedyousif 

 

Greetings!!

 

Approximately 80% of plugins are directly available in PDI and can be installed by anyone. Skill Management seems to fall into the same category. Currently, PDI is down, so I can't provide much assistance at the moment. However, try searching by name or using the plugin ID, which usually starts with "sn." Share a screenshot of the issue for further clarification.

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Dr. Atul G. - Learn N Grow Together
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JoTNow
Tera Contributor

Are you able to locate a plugin called Skills Intelligence? If so, that is the name of the plugin that installs the necessary Skills Management plugin, according to ServiceNow's documentation https://www.servicenow.com/docs/csh?topicname=exploring-skills-management.html&version=latest.


sayedyousif
Giga Contributor

I searched for both Skills and SN and didnt find anything on the plugins activation form.

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