Implement Notification Suppression via Catalog Admin form

Satish Raj
Tera Contributor

yesterday

Given a user is executing either any of the options via the Catalog Admin form, When the choice is selected, Then there should be an option/checkbox to suppress these standard system notifications (e.g., emails to the Requester, Assigned To, or Watchlist) so end-users are not alerted to backend administrative cleanups.

 what is the solution for this?

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Yogesh11bhatt
Kilo Guru

yesterday

Hi,

I would recommend adding a custom checkbox such as "Suppress Notifications" on the Catalog Admin form and passing its value to the backend cleanup process.

For administrative cleanup activities, the preferred approach would be to use:

gr.setWorkflow(false);
gr.update();

This prevents Business Rules, Events, and Notifications from being triggered, ensuring that Requesters, Assigned To users, and Watchlist members are not notified during backend administrative updates.

Alternatively, if notification suppression is required only for specific notifications, a condition can be added to the notifications to check the suppression flag before sending emails.

Please mark as helpful if this answers your question.

Thanks,
Yogesh Bhatt

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