ServiceNow Flow Designer Approval
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3 weeks ago
Hi
I have a catalog Item where I have a List collector variable referencing to a custom table A, I need some help in flow designer Approval process, where for every selected values from List collector we need to look into the another custom table B, when we search in custom table B by taking Table A value, we will get some 3 to 4 records with matching name and in each record there will be a userID field.
when the catalog Item is submitted the approval should go to all the users in table B associated with each List collector name from table A, the approval for each List collector variable is independent, the approval should goes to all the users for every selected list collector value and for all the List collector values at a time. For each List collector value any user associated with that List collector value in Table B can approve or reject.
Can any one help with the logic in flow designer
Thanks in Advance
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3 weeks ago
you can use scripted flow approval for this, gather all the approvers associated to all the list collector records and then use "Ask for Approval" flow action
Scripted Approvals in Flow Designer with Flow Variables
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @Ankur Bawiskar ,
I am trying to achieve the similar functionality in the PDI by creating a catalog Item with one List collector variable referencing to group table. I can able to send the approval for only group users in the list, it is not sending for the rest of the groups users for approval. I am trying to send to all group users at a time .
For example, If there are 5 groups in the list collector variable, all the 5 group users have to get the approval request at a time and for the approval process any one in that particular group can do the approve/reject. Each group Approval/Reject is independent.
Please find the attached flow screenshot
Thanks in Advance
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3 weeks ago
it becomes very difficult to open each image and then check.
it would be nice if you add images within post.
where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 weeks ago
Hi @Ankur Bawiskar ,
Currently the approval is going to one group only. I am not able to loop into every group and ask for approval for all the group users at a time. Each group Approval/Reject is independent.
Attached is the flow designer screenshot.
Thanks,
Vasu
