When a Catalog Item is ordered, which record is created first in the database —the REQ or the RITM?

[Govind Kumar Sh]

90% of ServiceNow Developers get this basic ServiceNow question wrong:

When a Catalog Item is ordered, which record hits the database first—the REQ or the RITM?

Stop guessing and start knowing.
📺 Watch the Reveal here: https://youtu.be/mp2_hghDPTE?si=vtR1p4TlFR5y6ELM