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AD is not populating all the records in SN

Abigail
Tera Expert

Hello,
I have a question and maybe you can help me.
I have a CI that was previously populated, but now some information is missing. In the LDAP Browse, I can see that the CI has the required information, like the serial number and userAccountControl. However, when checking the same CI in SN, those fields are empty.

The LDAP filter is not the issue, because I can see the data in LDAP Browse. But for some reason, after running the import, some CIs are missing.

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