AI Control tower External Assets Connection issue
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08-11-2026 02:46 AM
Hi Team,
I am trying to configure the Amazon CloudWatch connection in AICT, but I am running into the error below.
Has anyone encountered this before, or could someone help me troubleshoot the issue?
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08-11-2026 08:49 AM
Hi @Dr Atul - LNG
Let me know above screenshot works?
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08-11-2026 03:21 PM
It looks like this may be an access issue, as the authentication is failing. Are you using the correct username and password?
If the credentials are correct and you are still unable to authenticate, please log a Now Support case with the team so they can investigate further.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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