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AI Control tower External Assets Connection issue

pavankenche
Tera Contributor

3 weeks ago

Hi Team,

I am trying to configure the Amazon CloudWatch connection in AICT, but I am running into the error below.

Has anyone encountered this before, or could someone help me troubleshoot the issue?

pavankenche_0-1786441517452.png

 

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pavankenche
Tera Contributor
In response to pavankenche

3 weeks ago

Hi @Dr Atul G- LNG 
Let me know above screenshot works?

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Dr Atul G- LNG
Tera Patron
In response to pavankenche

3 weeks ago

It looks like this may be an access issue, as the authentication is failing. Are you using the correct username and password?

If the credentials are correct and you are still unable to authenticate, please log a Now Support case with the team so they can investigate further.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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