Alternative to Azure Dependency Agent for Process and Connection Data in Service Graph Connector?

[Jan Sierens]

Hi all,

We’re looking into ways to collect process and TCP connection data from Azure VMs for CMDB or dependency mapping — without using the Dependency Agent, which is deprecated and end-of-life by 2028.

Are there supported alternatives for this in ServiceNow?

Has anyone used tools like Defender for Endpoint, Osquery, or ACC for this use case?

Is there a roadmap for handling this in the Service Graph Connector for Azure?

Any experience or pointers would be appreciated.

Thanks!

Best regards,

Jan

[pavani_paluri]

Hi @Jan Sierens 

Yes, we can use ServiceNow Agent Client Collector (ACC)
ACC is ServiceNow’s  agent-based replacement for dependency agents

Designed to collect deep process and TCP connection data for: Discovery, Service Mapping, Event Management. Works across Windows and Linux, including Azure VMs

Doesn’t require MID Server credentials or remote access

As of Yokohama (and Tokyo/Rome), the Service Graph Connector for Microsoft Azure focuses on only meta data of Virtual machine, Resource groups and subscriptions, Tags, regions, virtual networks.

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for

Kind Regards,

Pavani P