HTTP code: 403 - Forbidden username/password combo

Rinku E · 3 weeks ago

Whenever we tried to test connection with Meraki using Service Graph Connector for Meraki, we are getting below error even though we have provided proper API key, connection. How can we resolve this. The same configuration is working as expected in Development instance and Postman also.

Dr Atul G- LNG · 3 weeks ago

Hi @Rinku E

Might be helpful

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720934

https://www.servicenow.com/community/itsm-forum/403-forbidden-username-password-combo/td-p/770873

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Rinku E · 3 weeks ago

Tried solution in KB article but not worked

Dr Atul G- LNG · 3 weeks ago

Log a now support case buddy.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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GlideFather · 3 weeks ago

Hi @Rinku E,

Error 403 is related to insufficient access rights. try to verify that the user account has the roles that are required..

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No AI was used in the writing of this post. Pure #GlideFather only