Method failed: (/api/v1/organizations/289182/devices) code: 403 - Forbidden username/password combo

Savita Govinda
Tera Contributor

‎09-11-2026 05:14 AM

Whenever we tried to run  Service Graph Connector for Meraki schedule ,  we are getting "403 - Forbidden username/password combo""error even though we have provided proper API key, connection. How can we resolve this. The same configuration is working as expected in Postman 

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Tanushree Maiti
Tera Patron

‎09-11-2026 11:03 PM

Hi @Savita Govinda 

 

  • Ensure  Inbound IP address  is not whitelisted at ServiceNow IP address range
  • API key is having proper permission as per documentation which you have followed.
  • Validate your connection and credential at ServiceNow end. If possible share the screen shot here.

You can check this youtube video :

https://www.youtube.com/watch?v=_pNsF7zMtmI

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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