'See all text' not working when trying to view the rest of the long message. #see all text

HARSHITHGOWDACR
Kilo Contributor

Hi Team,

We are encountering an issue in the Service Portal when trying to capture the entire log from a task record. Clicking the "See all text" option to expand the text is unresponsive and does not display the full log. I have shared the screenshot for reference.
This behavior is not occurring for all users—those with elevated access (beyond end-user roles) can view the expanded text without any issues. 

Could this be related to a permission or role restriction for end users? Has anyone else faced a similar issue, and are there any known solutions?

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