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Service Graph Connector for Microsoft Azure and OS information

Amar_Be
Kilo Sage

3 weeks ago

Hi,

 

In the release note of version 1.13.0 of the service graph connector for Azure , an issue is supposed to be fixed :

"

  • Fixed
    • Resolved the issue where OS information was not received for deallocated or terminated VMs, so that classification occurs only when the VM is in the 'on' state.

"

Has anyone been able to retrieve the correct Operating System info from a VM that is stopped?

I would like to have some feedbacks before opening, at the support, a new case about the OS info.

The previous case remained open for 6 month and I want to be sure if it is working or not as described.

 

We have correctly configured the decision table as stated in the knowledge base (https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2184443) and the info are correctly retrieved when the VM is running.

 

 

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Amar_Be
Kilo Sage
In response to Pratiksha

Thursday

I'm don't want to add the OS to the VM.

We are in the scope of the service Graph integrator for Azure, which import data from Azure. Thus, it is working on VM's, where an OS is installed.

Refere to the doc of Azure and the Service Graph Connector for Azure.

 

 

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