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SG-SCCM Dependent CIs Most Recent Discovery date not being updated

ctdemato
Tera Contributor

3 hours ago

Hello. Several months ago, I installed the SCCM service graph connector.  The computer CIs populate, and update as expected. Dependent CIs populate insert as expected. However, once the related items are rescanned, the Most Recent Discovery date is not updating. This is causing our stale items count to be way off because of the old date, even though these items are scanned daily. I checked a few samples in SCCM and the SCCM hardware scans have occurred very recently, if that has anything to do with it. Any guidance would be appreciated, as I do not want to have to maintain these discovery dates manually. 

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2 REPLIES 2

k_lutz
Tera Guru

43m ago

Hello ctdemato,

 

My guess is that it relates to this article: https://www.servicenow.com/community/cmdb-blog/service-graph-connector-for-microsoft-sccm-updating-m...

In the RTE, the property is most likely set to true which is not having the value updated and there is no follow-up job like the one mentioned which runs for the computer. I am not sure of the best option but I would check here and at least you would know why that it is happening. You could then try tests with that set to false or maybe coming up with another mechanism to update the dates when the date on the computer record is updated.

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ctdemato
Tera Contributor
In response to k_lutz

30m ago

Thank you for the follow up. However, I already had set that for the 4 definitions to false.

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