Steps to know the list of integrations

MRakesh
Mega Contributor

3 weeks ago

Hi ,
can anyone tell me the steps to know all the list of integrations available in the servicenow dev instance

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6 REPLIES 6

Ehab Pilloor
Giga Sage

2 weeks ago

Hi @MRakesh,

 

ServiceNow does not have a single, static master list of "all" integrations available out-of-the-box in a Developer (PDI) instance, because capabilities depend on active plugins, activated IntegrationHub spokes, and custom applications.


However, you can explore, activate, and manage integrations in a ServiceNow Dev instance using the following core mechanisms and built-in options:

 

1. Platform-Provided Native Integrations (Out-of-the-Box)

ServiceNow includes baseline integrations at no extra charge for standard use cases:
• Google Maps: Web services / JavaScript API for location data.
• Google Custom Search: Web services for Knowledge base integration.
• Microsoft SMS / SCCM: MID Server integration for CMDB data imports.
• Altiris: MID Server and CMDB integration.
• Verizon eBonding: Web services for Incident management workflows.

 

2. IntegrationHub Spokes & Flow Designer

Low-code and no-code connectors used to automate actions across external systems:
• Common Spokes Available: Slack, Microsoft Teams, Microsoft Azure, Jira, GitHub, SAP SuccessFactors, and ServiceNow-to-ServiceNow remote sync.
• Access: You can view or install active spokes via Workflow Studio or IntegrationHub plugins in your PDI.

 

3. Service Graph Connectors

Automated, certified data ingestion pipelines used to populate and maintain the Configuration Management Database (CMDB) from external discovery and cloud tools (such as AWS, Azure, VMware, and Cisco).

 

4. Open APIs & Data Import Tools

For custom or external system connections:
• REST and SOAP APIs: Over 50+ core REST APIs and Scripted REST APIs.
• Import Sets & Transform Maps: For scheduled or manual data imports (ETL, FTP, HTTP, ODBC, JDBC).
• MID Server: For secure on-premise firewall and network connections.
• Source Control: Native Git integration via ServiceNow Studio (supporting basic auth and OAuth 2.0).

 

How to Check Active/Configured Integrations in Your PDI

To see what is actively configured or running in your specific instance:
• IntegrationHub / Connections Dashboard: Check Connections & Credentials or the Connections Dashboard module.
• System Log / Outbound HTTP Requests: Monitor active REST/SOAP message activity.

 

Please Accept this response as Solution if it assisted you with your question & Mark this response as Helpful.

 

Kind Regards,

Ehab Pilloor

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Tanushree Maiti
Tera Patron

2 weeks ago - last edited 2 weeks ago

Hi @MRakesh 

 

There is not any single place where you can get the consolidated list of integration.

You can check -

  • IntegrationHub / Spokes & Credentials:
    • Under  Connections & Credentials > Connections
  • Flow Designer & Workflows:
    • Review Flow Designer and legacy Workflow engines for custom REST/SOAP actions or external subflows.
  • REST Messages :
    • Check System Web Services > Outbound > REST Message
  • SOAP Messages :
    • Check SOAP Message
  • Scripted REST APIs (Inbound):
    • Check System Web Services > Scripted REST APIs
  • Scripted SOAP Services (Inbound):
    • Check Scripted SOAP Services
  • Data Sources
    • Check Data Sources to inspect file, JDBC, LDAP, or REST/SOAP-based data feed imports.
  • Import Sets
  • LDAP & SSO
  • Inbound Email Flows
  • Inbound Integration ( https://<your_instance_name>.service-now.com/now/machine-identity-console/inbound-integrations/welcome )
  • inbound Email Action
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