Validate UI Action is missing in sg_ot_excel_staging import in OTSM OT Visibility

[ankitsharma_487]

Hi , 

When I am trying to import records in sg_ot_excel_staging table, i am facing some unusual challenges in instances

1. installing plugins and not seeing related workspaces [resolve with new instance]
2. in guided setup, SGC for excel import section configure button not invoking 'EASY Import' [resolved, tried manually importing]
3. post manual import, not getting 'Validate' UI Action

Following are the roles which user is having already along with 'ADMIN role'

can anyone please help in this

[Tanushree Maiti]

Hi @ankitsharma_487 

1. Can you confirm whether Industrial workspace has been installed and configured in your instance.

Industrial Workspace 

Configuring the Industrial Workspace 

2. Refer Servicenow Documentation:

Add a custom field mapping in the staging table for Service Graph Connector for Microsoft Excel 

[ankitsharma_487]

Hi @Tanushree Maiti , i checked and granted mentioned role also, but still the situation is same