About "Fulfiller" license

__17
Tera Expert

I have created a custom role called "Fulfiller" by referring to the following information.
I don't see many roles as included roles.
Do I need to install the plugin as a prerequisite?
I'm working on a free development instance.

 

About roles according to the type of authority - Service Management - Question - ServiceNow Communit...

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Hi 盆栽

To be honest it is really hard to understand you. I recommend reaching out to your ServiceNow sales rep and discussing your licensing issues.

Kind regards
Maik

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__17
Tera Expert

For example, the following roles do not exist.

There seem to be others, but not all have been investigated yet.

 

apm_admin
apm_analyst
apm_user
budget_admin
budget_analyst
budget_key_owner_user
budget_owner
cf_feedback_admin
Change Management
change_coordinator
communication_manager
construction_project_user
Consulta Proyectos
cost_transparency_admin
cost_transparency_analyst
cost_transparency_user
datamart_admin
demand_manager

Maik Skoddow
Tera Patron
Tera Patron

Hi 盆栽

what is your intention by creating a role "Fulfiller"?

Please note, that Fulfiller is a license type and NOT a role!

Kind regards
Maik

I would like to artificially create and verify a user with a "Fulfiller" license.
I know it's not a role, but I'm creating a custom role that manages all the roles assigned to users with a "Fulfiller" license.

 

Hi 盆栽

Okay, I understand. A complete list of mappings from role to license can be found at https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714234

In case you have no access, please find the respective Excel file as attachment.

Let me know if you still have any questions.

Kind regards
Maik

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