All the data is deleted, How can I roll back the data?

[Uday Gadiparthi]

All the data is deleted, How can I roll back the data?

[Community Alums · Accepted solution]

Hi @Uday Gadiparthi ,

Methods to recover data in ServiceNow

Delete Recovery module

The Delete Recovery module,  part of the Rollback & Recovery tools, allows you to restore deleted records and related changes within seven days.

1. Access the Delete Recovery module (Rollback & Recovery > Delete Recovery).
2. Locate the record that represents the data you want to restore. 
3. To restore the records, click the “Rollback…” UI action. Type in “yes” to confirm your choice.
4. You will see a dialog box that shows the progress of the recovery action. Once it completes, click “Close.”

Deleted Records module

The Deleted Records module can be used to recover deleted records that are in audited tables.

1. Navigate to Deleted Records (System Definition > Deleted Records)
2. Locate the record you want to restore.
3. Click the “Undelete Record” button.

Note: Cascade-deleted records can only be restored for seven days after being deleted. After this time, records can still be restored, but references will only be restored if the host table audits deletions.

Script Execution History module

This module works on scripts executed using the Scripts - Background module. This history only includes seven days of script executions. To find this module, navigate to Rollback & Recovery > Script Execution History.

Restore entire instance from the last backup

A full instance restore can be completed by requesting it from ServiceNow support. There are limitations in how far back the restore can be conducted, the granularity of the restore, and the amount of time it will take to complete the full instance restore.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi @Uday Gadiparthi ,

[Atticus1384]

don't worry. Service now give you the option to recover your data. As one time we also lost the whole data of our bookkeeping services. But following the above mentioned techniques we recovered. Follow the recovery method properly and step by step you will recover it easily without any hardles.