Application mapping in CMDB

[KG16]

How should we map an application in CMDB with all its related component. As for example I have an application named ServiceNow should I map it in cmdb_ci_appl table and what should come in application as service.

Similarly not sure about mapping in cmdb_ci_appl_software and business applications

[Community Alums · Accepted solution]

Hi KG,

cmdb_ci_appl : Application CIs created in CMDB that represent something in your environment that you care about. Could be a running process classified by Discovery, or a piece of software that you want to represent or relate via a CMDB CI relationship to a server. Lots of types of applications can be created in this class (web services, for example are subclassed here)... any type of Application that represent a running apps/process/thing that is important to you to track in your CMDB.

The function Show Schema Map on the cmdb_ci_appl table will help you to find the application id and name, please check below:

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[KG16]

Thanks a lot