Auto task creation based on the catalog date variable

AshokK534660413
Tera Contributor

‎05-05-2025 11:32 AM

Hi Everyone,

I've created a request item and added a 'Validity' variable (a date field). If this field contains a value—for example, 26-02-2023 at 09:00:00—the task should be created exactly at that specified date and time.

 

use case - For Internet access requests, we've defined a variable named 'Validity' (e.g., 10-May-2025). If the fulfiller resolves their task on 5-May-2025, a new task should automatically be created on the 'Validity' date to revoke access. This task should be assigned to the same assignment workgroup as the original request.

 

pls help anyone to meet the requirement through only the flow designer. 

Thank you so much in advance. 

0 Helpfuls
  • 271 Views
1 REPLY 1

J Siva
Tera Sage

‎05-05-2025 10:28 PM

Hi @AshokK534660413 
You can use "Wait for duration" flow logic to trigger the second task on time. PFB.

JSiva_0-1746509323083.png

 

Hope this helps.
Regards,
Siva

0 Helpfuls