Background colour

williammorton
Tera Contributor

I'm trying to change the background colour of my ServiceNow instance, but when I change the colour the way the tutorials say

(Basic Configuration page), it makes no difference, even when I click save. Any ideas?

1 ACCEPTED SOLUTION

Dylan Mann1
Giga Guru

Did you try changing the settings in the Basic Configuration UI16 page?


View solution in original post

6 REPLIES 6

Dylan Mann1
Giga Guru

Did you try changing the settings in the Basic Configuration UI16 page?


Rajesh Mushke
Mega Sage
Mega Sage

hello william,



Please follow below procedure





Contents



Configure logo, colors, and system defaults for UI16



You can use the Basic Configuration UI16 module to brand your instance with your company logo and colors and set basic system defaults. This place is the best starting point if you are setting up your instance for the first time or if you have recently enabled UI16.
Before you beginTo prepare for completing basic configuration, gather the following information.
  • Obtain the company banner image to use in the header. The image can be high resolution, but when it displays it is scaled based on the aspect ratio. It scales to a maximum of 20px high.
  • Get the brand color hex or RGB numbers of your company, typically from your marketing department. Use them to decide how to configure the UI background colors.
Role required: adminAbout this taskEach color selection option provides a color picker to select a color. The text box beside the color picker lets you enter the value of the color as any of the following CSS formats.
  • Name: predefined color names, such as red, green, blue
  • RGB decimal: RGB(102, 153, 204)
  • RGB hex: #223344
Refer to HTML Color Names (W3CSchools) for information about HTML color names.Procedure
  1. Navigate to System Properties > Basic Configuration UI16
  2. Complete the configuration by changing any of the following settings.
    Page header captionglide.product.descriptionChange the text that appears next to your logo.
    Browser tab titleglide.product.nameChange the text that appears on the browser tab
    System timezone for all users unless overridden in the user's recordglide.sys.default.tzSelect the timezone in the choice list.Click Configure available time zones to select the time zones that your users can select from in user preferences.
    Banner image for UI16glide.product.image.lightClick + next to the image and upload your logo.
    Date formatTime formatglide.sys.date_formatglide.sys.time_formatSelect the date and time formats from the choice lists.
    Header background colorcss.$navpage-header-bgSelect or enter the color.
    Header background
    Banner text colorcss.$navpage-header-colorSelect or enter the color.Banner text color
    Header divider stripe colorcss.$navpage-header-divider-colorSelect or enter the color.Header divider striper
    Navigation header/footercss.$navpage-nav-bgSelect or enter the color.Navigation
    Navigation selected tab background colorcss.$navpage-nav-selected-bgSelect or enter the color.Selected tab
    Navigation separator colorcss.$nav-hr-colorSelect or enter the color.Separators
    Background for navigator and sidebarscss.$navpage-nav-bg-subSelect or enter the color.Navigator, sidebars
    Unselected navigation tab icon and favorite icons colorcss.$navpage-nav-unselected-colorSelect or enter the color.
    Currently selected Navigation tab icon color for UI16css.$navpage-nav-selected-colorSelect or enter the color.Navigation icon
    Module text color for UI16css.$navpage-nav-color-subSelect or enter the color.Favorites, Connect list
    Border color for UI16css.$navpage-nav-borderSelect or enter the color. Also affects the border of the Filter conversationssearch box in the Connect Chat sidebar.Filter navigator


    For most of the settings, as you make changes, the page refreshes with a preview of the change. Only you see these changes.
  3. Click Save at the top or bottom of the page.

Result


After you save the configuration changes, all users who select the System theme in their UI personalization options see the new configuration colors.


Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke

Rajesh Mushke
Mega Sage
Mega Sage

Hello wiliiam,



Any update on this?


Kindly let me know if you need more help.



Please refer :


different themes per instance in UI16



https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/navigation-and-ui/con...



https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/navigation-and-ui/tas...




Thanks,
Rajashekhar Mushke
Rising star : 2022 - 2024
Community Leader -2018
Connect me on LinkedIn : Rajashekhar Mushke