Can I become Servicenow admin and how difficult it is.

faisalak7
Kilo Contributor

I dont have any exprience of Servicenow. I am working in IT for more then 8 years in Mainly support . have little bit of exposure to programming as well. Is it a good idea to come to Servicenow and make it a career. How is the day to day life of an admin , is it hectic ? Any input will be appreciated.  

1 ACCEPTED SOLUTION

Steve Gibson
Giga Guru

Hi Faisal,



Not always easy to answer this type of question as it's a bit biased coming from someone already doing the job, and it all depends on what you want to do.



For me I would say yes it is a career move to make, especially based on the size of the customers that SN have, I get offers daily of jobs for Administration, implementation, configuration and bespoke application development.



Day to day it depends on what role you cover, personally I cover Admin, Config, Architecture, Development, Testing, BAU, Support (quite a bit) so it is very hectic, however some companies will have specific users for specific roles so you are concentrating on one aspect. I like the varied job of doing everything though so I don't mind it.



I would suggest signing up to the Developer site and requesting an instance that you can go in and take a look at, you can play around and even try developing some stuff to see if it fits what you want to do. ServiceNow Developers and there is a whole host of information in the documentation Product Documentation | ServiceNow that can help show and guide you through stuff.



All the best!


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9 REPLIES 9

Ashutosh Munot1
Kilo Patron
Kilo Patron

It is not that difficult Just you should have knowledge of platform.


And you can give admin certification by studying wiki page of service now and Dumps for questions


Thanks buddy, So a newbie like me can also do that easily ?  


What you think what is the scope of this certification in respect of job market.


Service Now is Market leader in ITSM tools now a days.


Steve Gibson
Giga Guru

Hi Faisal,



Not always easy to answer this type of question as it's a bit biased coming from someone already doing the job, and it all depends on what you want to do.



For me I would say yes it is a career move to make, especially based on the size of the customers that SN have, I get offers daily of jobs for Administration, implementation, configuration and bespoke application development.



Day to day it depends on what role you cover, personally I cover Admin, Config, Architecture, Development, Testing, BAU, Support (quite a bit) so it is very hectic, however some companies will have specific users for specific roles so you are concentrating on one aspect. I like the varied job of doing everything though so I don't mind it.



I would suggest signing up to the Developer site and requesting an instance that you can go in and take a look at, you can play around and even try developing some stuff to see if it fits what you want to do. ServiceNow Developers and there is a whole host of information in the documentation Product Documentation | ServiceNow that can help show and guide you through stuff.



All the best!